PRIVACY POLICY
Overview
Worknetics Global is the trading name for Worknetics Pte Ltd. References in this Privacy Policy to “Worknetics Global”, “we”, “our” or “us” include Worknetics Pte Ltd, its subsidiaries, and affiliates.
Our Privacy Policy dictates how we handle information we receive or collect in connection with your use of our websites, applications and services, your interactions with us at Worknetics Global facilities or at Worknetics Global events, and in the context of other online or offline activities.
We respect the privacy and confidentiality of the personal data of our clients as well as others with whom we interact in the course of providing our services. The security of your personal data is important to us and we are committed to protecting your privacy.
In using or continuing to use websites and/or services from any Worknetics Global entity, you shall be deemed to have consented, accepted and agreed to be bound by the provisions of this Privacy Policy and for your personal data to be used for the purposes stated herein.
This Privacy Policy supplements but does not supersede nor replace any other consent you may have previously provided to us in respect to your personal data. Our Privacy Policy forms part of the terms and conditions, if any, governing your specific relationship with any entity within Worknetics Global and should be read in conjunction with such terms of engagement. In the event of any conflict or inconsistency between the provisions of this Privacy Policy and the terms of engagement, the terms of engagement shall prevail to the fullest extent permissible by law.
This Privacy Policy is intended to describe for you:
The information we collect about you;
How that information may be used;
With whom it may be shared;
How you may access the information you provide us; and
Your choices about such uses and disclosures.
If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.
Information We Collect About You
In General
We may collect personal information that can identify you such as your name and contact details for example phone number or e-mail address, as well as other information that does not identify you. When you provide personal information to us online, the information may be sent to servers located in Singapore and other countries around the world, such as the United States.
Information You Provide
When enquiring about or purchasing a service from us, additional personal information may be required to enable us to offer this service to you. The type of information we may require will depend on the kind of service applicable to your circumstances. Examples of personal data include:
Nationality
Place of residence
Financial details
Contact information
ID documents
Any other personal information required to perform the service
Information from Other Sources
We may also periodically obtain both personal and non-personal information about you from business partners, contractors, and other third parties. This may include personal data collected when you authorise us to access any external databases containing your personal data via Singpass/MyInfo or any other API service.
Information About Others
We may also collect and store personal information that you provide to us about other people, including their name, place of residence, contact information, financial details, or other personal information. You represent and warrant that you have obtained the necessary consent from those third parties to provide us with their personal information. Failure on your part to do so or to ensure that the personal data for another person is complete, accurate, true and correct may result in us being unable to provide you with the services you have requested or require.
Information Collected by Third-party
Our website may contain links to third-party websites and/or applications. Such linked websites and/or applications are not under our control and we are not responsible for the contents of such linked websites. Clicking on those links or enabling those connections may allow third-parties to collect or share data about you. Worknetics Global has no control over how your information is processed by these third-party websites, and is not responsible for their privacy statement. This privacy policy only applies to our website. When you leave our website, we encourage you to read their privacy policy of every website you visit.
How We Use the Information We Collect
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third-party), subject your interests and fundamental rights, and notably our legitimate interest in using applicable data to conduct and develop our business activities, such as developing and maintaining relationships with our customers.
Where we need to comply with a legal or regulatory obligation (for example, laws which require us to collect tax information, carry out checks on clients, or which compel us to disclose information to public authorities or regulators).
Where the processing is necessary to the establishment, exercise or defence of legal claims.
With Whom We Share Your Personal Information
Worknetics Global will not share your information for marketing purposes with companies outside the Worknetics Global.
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt-out of having your personal information shared. We may share all types of personal information with:
Authorised Service Providers
We may share your personal information with our authorised service providers that perform certain services on our behalf in connection to our provision of the services to you. These service providers may have access to personal information needed to perform their functions but are similarly bound to hold your data in confidence.
Business Partners
When you express interest in products, services or promotions offered through our services, we may share your expression of interest with the businesses with which we partner to offer you those products, services, promotions, and/or contests, and, as applicable, their affiliates and third-party finder or marketing companies. When you elect to engage in a particular offer or programme, you authorise us to provide your e-mail address and other information to those businesses.
Other Situations
We may also disclose your information in the following situations:
In response to a subpoena or similar investigative demand, a court order or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement, or to enforce our Terms of Use, or other agreements or policies including this Privacy Policy.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, asset sale or in the unlikely event of bankruptcy.
Any third parties to whom we may disclose personal information may have their own privacy policies that describe how they use and disclose personal information. Those policies will govern the use, handling, and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. You agree that we are not responsible for the actions of these third parties with respect to their use and handling of your personal data and that you shall have no recourse whatsoever against us in respect of these third-party actions. If you want to learn more about the privacy practices of these third parties, you agree that you will do the necessary to visit the websites of those third parties or perform such further understanding as you may deem necessary. These entities or their servers may be located either inside or outside Singapore.
How We Use Aggregated and Non-Personal Information
We may collect aggregated information (i.e., information about you and other users collectively, but not specifically identifiable to you) from specific actions you take on our website; this helps us to identify trends in the use of our content and website structure, and make improvements. This Privacy Policy does not consider aggregated information to be personal information.
We also collect certain pieces of data that are anonymised to ensure that we cannot identify or contact a specific individual. The anonymised form of this non-personal information means we can use and transfer the data for any reason. We collect anonymised technical information when customers visit our website to identify trends and improve user experience; these include language, time zone, IP address and web browser provider.
We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our websites and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content, products and/or services that we hope you and other users will find of interest and to target content and advertising.
How We Protect Your Personal Information
Here at Worknetics Global, your personal data and the information that you share with us in confidence is treated with the utmost respect and care. Thus, the safety of your personal data is important to us and it is our policy to respect the confidentiality of the information and the privacy of every individual.
To safeguard your personal data, all electronic storage, hosting, processing, transmission and backup (for disaster recovery or otherwise) of personal and other information are secured with appropriate administrative, physical and technical security measures.
You acknowledge and consent that we may make use of cloud services within or outside Singapore (which may be managed by a third party service provider). While we take reasonable efforts to maintain the confidentiality and security of your personal, data, we cannot guarantee that any information that is transmitted or stored electronically is completely secure.
We cannot, however, secure personal data from cyberattacks, such as hacking, spyware, and viruses. Individuals cannot hold Worknetics Global liable for any unauthorised disclosure, loss, or destruction of personal data arising from such risks.
We will retain your personal data for as long as it is necessary to fulfil the purpose(s) for which it was collected, or as required for legal purposes. We will cease to retain the personal data when it is no longer required for the purposes we originally notified the individual for or any business or legal needs.
How You May Access the Information You Provide Us
How to Exercise a Right to Access the Personal Data We Hold?
Worknetics Global only holds personal data that is relevant to enable the supply of our services. We will use all reasonable endeavours to keep personal information we hold accurate, complete, up-to-date, relevant, and not misleading.
You have the right to request a copy of the information that we hold about you. To be informed of the personal data we possess, as given to us by individuals, a verification of identity will be required of the party requesting the information. Disclosure is made only to the individual whom the personal information pertains to. Please email or write to us at the end of this Privacy Policy.
How to Exercise a Right to Remove Consent to Our Access to an Individual’s Personal Data?
You may request to correct or remove such personal information. This is subject to any legal requirement to maintain your information we must adhere to. We may limit or deny any access requests that impede our legitimate interest, except where prohibited by applicable law.
All requests to have personal information removed from our databases or physical storage facilities will be entertained and performed within the company’s reasonable abilities. Please email or write to use at the end of this Privacy Policy.
How to Lodge a Complaint with Regards to Personal Data?
We take any and every complaint against personal data very seriously and endeavor to ensure the address and satisfaction of all complaints that come through. Again, such complaints can be lodged by writing an email to us.
Transfer of Personal Data
Your personal data that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy. We will take reasonable steps to ensure that such personal data transferred receives a standard protection comparable to the protection required under the relevant data protection laws of the jurisdiction from which the personal data is transferred.
We recognise there can be risks when transferring personal information. The severity and type of these risks will vary depending on the method of transfer and could include:
Information being lost, damaged or intercepted in transit e.g. stolen laptops, lost memory sticks, opened envelopes.
Information being sent to the wrong address via e-mail or post.
Information received by the organisation but not delivered to the correct person.
Personal information not being disposed of appropriately.
Personal information being deliberately transferred with criminal/fraudulent intent.
Changes to Privacy Policy
We may amend this Privacy Policy from time to time and the updated versions will be posted on our website and date stamped so that you are aware of when this Privacy Policy was last updated. We encourage all users to periodically review our website for the latest information on our privacy practices. Continued use of our services and website following the posting of changes of this Privacy Policy shall constitute your consent to such changes.
When any material updates are made, we will provide a notification on our website as well as links to and copies of the notice itself.
Other Things You Should Know About Privacy on The Internet
Remember to close your browser when you have finished your user session. This is to ensure that other cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.
Whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.
How We Use Cookies on Our Website
We use various technologies to collect information from your computer and about your activities on our websites. We automatically collect information from your browser when you visit our websites. This information includes your IP address, your browser type, and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring website address.
Cookies
When you visit our website, we may assign your computer one or more cookies in order to facilitate access to our websites, personalize your online experience and record information. Through the use of a cookie, we also may automatically collect information about your online activity, such as the web pages you visit, the links or advertisements you click, or the other actions you conduct while on our websites. The cookies do not store any personally identifiable information about you. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. Be aware that declining cookies will affect certain functionality and features of this website.
Other Technologies
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our website. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customise the services we offer to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming, or other activities.
How to Contact Us
If you require more information relating to this Privacy Policy or require or access to correct or update your personal data or withdraw your consent, please contact us at:
Email: privacy@workneticsglobal.com
If your personal data was provided to us by a third party, kindly contact that organisation to make such a request or query on your behalf.
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